Engagés pour l'eau et l'assainissement urbains

South America

English

Delegated management of water and sanitation - Acuaviva, Palmira

LYSA's delegated management has made it possible to achieve international standards of quality of service

ACUAVIVA is the drinking water and sanitation service provider in a Colombian town with 360,000 inhabitants and 50,000 users, set up in the framework of LYSA's 15-year delegation contract [link with Delegation management contract], which began in 1997. LYSA is a shareholder of ACUAVIVA (49%) alongside the local authority (40%) and local private shareholders (11%).

Delegated management of water supply and sanitation Acuagyr, Colombia

Historic background

“ACUAGYR S.A. E.S.P.” (below called ACUAGYR), mixed joint-venture utility company, has been constituted in 1958, with public contribution representing more than 99% of its capital. Its activity consists in providing water supply and sewerage services in the jurisdiction area of the Municipalities of Girardot and Ricaurte (Colombia), with the possibility to offer these services to other municipalities that could require it.

Reduction and control of non revenue water

The methodology was based on a five-step process :

Operational optimisation program

The specific objectives of the ODP

  • Determining and quantifying the unaccounted for water and making proposals for reducing it by means of a strategy based on a cost/benefit analysis
  • Assessing the organisational structure of SANESUL and making proposals for corrective measures where necessary.
  • Defining of a management control system for the supervision and monitoring of water distribution systems.
  • Proposing standards and recommendations for management in the operational and commercial sectors in order to improve customer service.

Operational and commercial diagnosis

The four phases of the project:

Phase 1

Phase 1 was made up of the performance of all activities aimed at quantifying the different types of loss; This involved compiling a data bank characterising the situation at the beginning of the project. At the same time a complete diagnosis of the installations themselves and of the operation of the management units was carried out.

The 3 parts of phase 1

Subscribe to RSS - South America